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Customer Educations:

a) Banks should bring out a handbook containing the salient features of the simplified procedures for sanction of export credit in foreign currency at internationally competitive rates as well as in rupees for the benefit of their exporter-clients.

b) To facilitate interaction between banks and exporters, banks should periodically organize exporters' meet at centres with concentration of exporters.

Monitoring Implementation of Guidelines:

(i) Banks should ensure that exporters' credit requirements are met in full and promptly at competitive rates. The above referred guidelines must be implemented, both in letter and spirit, so as to bring about a perceptible improvement in credit delivery and related banking services to export sector. Banks should also
address the deficiencies, if any, in the mechanism of deployment of staff in their organisations to eliminate the bottlenecks in the flow of credit to the export sector.

(ii) Banks should set up an internal team to vist branches periodically, say, once in two months to gauge the extent of implementation of the guidelines.

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